Frequently Asked Questions
Most frequent questions and answers
How Can I Place An Order?
Browse our list of items, select what you want, and add to cart. You can either continue shopping or review the items in your cart by clicking on View Cart. Then, check out with your details and pay.
How Long Will It Take To Get My Order?
Your order is processed immediately it is received. During our sales, your order is shipped within 7 days if you are in Ghana. On regular days, your order is shipped within 2 working days.
Do You Ship Worldwide?
Yes. Wherever you are in the world, we can ship to you through DHL or FedEx within 7 to 10 working days. The cost of the shipping will be communicated to you personally.
What Payment Method Do You Accept?
You can pay via Mobile Money(all networks), credit and debit card(Visa and MasterCard) or Apple Pay.
Can I Pick Up My Order From The Store ?
Yes. You can pick your order from the store for all except sale items. The shop opens from Monday to Saturday from 9am to 6pm excluding public holidays.
What Can I Do If There's A Problem With My Order?
Kindly send a WhatsApp message or email our customer service.